Privacy Policy

3LightTalent Limited is the data controller responsible for personal data processed through the Platform.

Registered address: St Georges Hub, Great Hampton Row, Birmingham, B19 3JG

Email: [email protected]

We may collect and process the following categories of personal data:

• Identity data (name, date of birth)
• Contact data (email address, phone number, address)
• Profile data (gender, physical attributes relevant to casting, skills, experience)
• Media data (photos, videos, CVs, showreels)
• Communications data (messages sent through the Platform)
• Subscription and billing status
• Technical data (IP address, device type, browser, usage data)

We process personal data to:

• provide and operate the Platform
• create and display user profiles
• enable job matching, filtering and applications
• allow messaging between users
• review and approve job listings
• manage subscriptions and billing
• ensure safety and prevent misuse, fraud and abuse
• improve, maintain and secure the Platform
• send service communications and marketing (where consented)
• comply with legal and regulatory obligations

We process personal data under one or more of the following lawful bases:

• Contract – where processing is necessary to provide our services
• Legitimate interests – to operate, secure and improve the Platform
• Consent – for marketing communications and non-essential cookies
• Legal obligation – where required by law

Payments and subscriptions are processed by our third-party payment provider, Stripe. We do not store full card or bank details. Stripe processes payment data in accordance with its own security and compliance obligations.

We use cookies and similar technologies to operate the Website and understand user behaviour.

With your consent, we use:

• Google Analytics (analytics)
• Microsoft Clarity (usability analytics such as heatmaps and session insights)
• Meta Pixel (marketing and conversion measurement)

Further details are provided in our Cookie Policy.

We do not sell personal data. We may share data with trusted service providers including:

• Stripe (payments)
• website hosting providers
• messaging and communications providers
• analytics and marketing providers (Google, Microsoft, Meta)

All third parties act as data processors under our instructions.

We retain personal data only for as long as necessary. When an account is deleted, personal data is deleted instantly, subject to limited legal or accounting requirements.

You have rights under UK GDPR including access, rectification, erasure, restriction, objection and data portability. You may withdraw consent at any time.

To exercise your rights, contact [email protected].