Safety

2.1 Speak first

Before attending any audition or meeting, speak to the Hiring Manager, confirm the role, location, date, and expectations, and request written confirmation where possible.

2.2 Meet in appropriate locations

Auditions and meetings should take place in professional studios, recognised production spaces, legitimate offices, or public venues.

2.3 Do not attend at private or isolated locations

For your safety, you should not attend auditions or meetings at private homes, hotel rooms, or isolated locations. If someone insists on a private home, treat it as a red flag and report it.

2.4 Tell someone where you are going

Let a trusted person know where you will be, who you are meeting, and when you expect to be back, and consider taking someone with you, especially for a first meeting. Share your live location with a trusted contact if you can.

4.1 Never pay to secure a role

You should never be asked to pay casting fees, admin fees, registration fees, guarantee fees, or processing fees to secure a job. If you are, report it immediately.

4.2 Unpaid and expenses-only roles

Some roles may be unpaid or expenses-only. Hiring Managers should state clearly whether a role is paid or unpaid, what expenses are covered, and the expected hours and requirements.

4.3 Bank details

3Light Talent does not handle payments between users. Any payment is arranged directly between Talent or Crew and the Hiring Manager or production.

Only share bank details once:

• you have been formally offered the role;
• you have verified the Hiring Manager or production;
• you have agreed payment terms in writing (rate, dates, invoice terms); and
• you are sharing through a professional method, such as an official production email or payroll process.

Never share:

• online banking passwords;
• one-time passcodes (OTP);
• card PINs;
• full card details "for verification"; or
• screenshots of your banking app.

4.4 Payment disputes

3Light Talent is not responsible for missed payments, late payments, or payment disputes between users. We may assist by investigating matters only where they take place on the Platform.

8.1 Report button

You can report users and content through the Platform using the Report button.

8.2 What happens next

We may review messages and activity related to the report, investigate suspected breaches, issue warnings, suspend or permanently ban users, and remove job listings or content. Where appropriate, we may contact the affected users.

8.3 Serious incidents

If behaviour appears illegal or dangerous, we may escalate the matter to law enforcement.